Zorian Readings / Legal

Privacy Policy

Effective date: 25 October 2026

This notice explains how Zorian Readings handles personal information when you visit our site from Australia, place an order, submit a question, receive a Reading, or get emails from us.

1. Who we are

Zorian Krzysztof Karbowiak, operating as Zorian Readings in Poland.

Email: hello@zorianreadings.com
Address: Jabłonowskich 10/12, 31-144 Kraków, Poland
Website: https://zorianreadings.com/

We are established in Poland, so the EU GDPR also applies to how we handle your information. If you are in Australia, the Australian Privacy Principles apply to the extent they cover this collection. This notice is written for Australian customers.

2. What we collect

• Name and email from checkout
• Optional date of birth, if you give it on the form
• Your question and any context you write
• Order details: product, amount, currency, Priority, payment status, dates
• The finished PDF and the photo of the spread
• Emails you send us
• Technical data: IP address, browser, device, and advertising events from the Meta Pixel and analytics

Card numbers are handled by Stripe. We do not store them.

The form asks for a question and context. Do not include health information or other sensitive details unless you choose to. If you mention another person, keep it to what is needed for the question. We do not use that for marketing.

3. Why we use it

• To take payment and deliver the Reading
• To answer you and handle refunds
• To keep a record if you order again
• To run and measure ads, and to see how the site is used
• To send you offers after a Reading, which you can opt out of

We do not use automated decisions that have a legal or similarly significant effect on you. The Reading is prepared by Zorian.

4. Who receives it

Questions and PDFs are not sent to MailerLite or used as ad audiences. Access to your question and PDF is limited to Zorian and people who need it to run the order.

5. Overseas processing

We are in Poland. Stripe, Tally, Google, MailerLite and Meta may process information in other countries, including the United States and the EEA. By ordering, you understand your information will leave Australia. We use providers that are contractually required to protect it.

6. How long we keep it

Questions, PDFs and related emails: normally 5 years after your last order, so a later Reading can refer to the earlier one. You can ask us to delete sooner.

Payment and accounting records: as long as tax and accounting rules require.

Promotional list: until you unsubscribe. We keep a minimal record that you opted out.

7. Cookies and ads

The site uses cookies needed to run checkout and security. We also use the Meta Pixel, and may use Google Analytics and Microsoft Clarity, to measure ads and traffic.

In Australia we do not require a consent banner before these run. You can control cookies in your browser. Details are in the Cookie Policy.

We do not put the content of your question, your date of birth, or your card details into analytics or the Pixel.

8. Emails

Order confirmations, the form link, delivery of the PDF and support replies are part of the order.

After delivery we may email you about other Readings. Every promotional email has an unsubscribe link. You can also email hello@zorianreadings.com and we will stop. Order emails still go out.

9. Your rights

You can ask us for access to the information we hold, ask us to correct it, or ask us to delete it, subject to what we must keep for tax or disputes.

Email hello@zorianreadings.com. We may ask you to confirm it is you.

If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. Because we are in Poland, you may also contact the Polish data protection authority (UODO).

10. Age

Readings are for people 18 and over. We do not knowingly take orders from children.

11. Changes

We may update this notice. The date at the top is the current version.